Wednesday, February 12, 2014

Review: Mr. Milkman Delivery Service

Delivery time!
Folks, my dad's friend told me to check out Mr. Milkman and, when I did, I could not contain my excitement! 

You know all the local and organic agriculture in and around Central PA? Well, imagine being able to pick and choose from many purveyors with dozens of products and have them show up on your porch in a few days. This is your new reality, my friends. 

We tried Mr. Milkman and here are some of my thoughts:
  1. At my request, they made a special delivery for our first order on Thursday, though our usual day will be Tuesday. Very accommodating.
  2. Dan, one of the owners, pulled up in this adorable truck and personally loaded our goodies into a cooler waiting on the porch. He was very nice, apologizing for accidentally giving my peanut butter ice cream to another customer and making up for it with two containers (rocky road and chocolate covered strawberry).
  3. My order: 2 dozen eggs from Nature's Yolk; pint of peanut butter ice cream, quart of buttermilk and quart of cream line whole milk from Trickling Springs Creamery; homemade 1-pound tub of FarmFriend natural butter; two pork chops (pastured); and one container of Pequea Valley Natural Yogurt (vanilla).
  4. The delivery area is huge! You Philly people and suburbanites can participate, too.
  5. If you have never had cream line milk, you are in for a rich treat. Timmy was not a fan, but Alex and I LOVED it in our morning coffee.
  6. Soy-free eggs are available. A little pricey but an excellent option for the many people avoiding soy these days.
  7. Other products: homemade sauerkraut, artisan cheese, honey, raw milk, gluten-free baked goods, Charles Chips and much more local meat.
  8. The ice cream was decadent, super delicious, but the label indicated a lot more ingredients than I expected from homemade ice cream. 
  9. The delivery fee of $4 is more than fair. The prices are in line with what you'd pay anywhere for products of the same quality that are probably less fresh.
  10. All in all, we are ordering again. Love getting fresh milk in glass containers (no waste!) and knowing where our food is grown.

Try Mr. Milkman and come back to tell me what you thought, too!

7 comments:

  1. How I wish he delivered in CT. I remember, as a child, milk was delivered to our door every day. I took it for granted then...silly me!

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  2. Unfortunately this company has gone downhill. Been a customer for over a year, had great service in the beginning. Our driver, Marlin, showed up at the same time every delivery day like clockwork but then he quit. After that we now waste a day waiting around for our new delivery man, though he is a very nice gentleman, and customer service doesn't even exist anymore.

    For two weeks we got charged two times for one delivery and we still have not gotten any phone calls or e-mails returned to us. Last week we didn't even GET our delivery as they never showed up and we have gotten NO notice or anything as to why. We got our delivery today and, two things of milk are spoiling the very next day. No one is picking up the phone and no one is responding to e-mails.

    Great idea, but sadly this company is gong downhill fast. Great products but don't waste your time on this company.

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  3. I totally agree with UNKNOWN. Dealing with Mr Milkman has been a huge nightmare. We are a food producer and he agreed to deliver to our customer at the end of the week and on Monday morning first thing the customer called to say no delivery was made. Mr Milkman had three cases of our product worth $400 + the cash we paid him to deliver. After calling non-stop daily with no response other than he said he'd drop it off - it NEVER came back to us. Neither did the cash! Two months later still unresolved. The reason I am writing this is to protect ANY other food producer or potential customer from doing business with this thief. How Dan Trump sleeps at night is beyond me!

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  4. I am very sorry to hear this from both of you. I have spoken to Dan and I do believe his heart is in the right place. He has had trouble with his delivery vehicle, some personnel issues and health issues, from what I understand. As a customer, I've had non-deliveries, very late deliveries and difficulty getting a credit for spoiled product.

    We are all running businesses and know that none of these are acceptable excuses. You can't leave your vendors or your customers hanging. My point is that he is not a malicious person, in my experience, but I do believe he is in over his head on this endeavor. I sincerely hope he gets it sorted out! I love getting raw milk delivered.

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  5. this place is the worst, terrible customer service, deliver when they want to, not when its scheduled, over priced
    go to the grocery store, save your money, and a headache

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  6. This man is a liar. He will take your money for groceries and then give endless excuses of why it's not delivered. Buyer beware. Doorstep Dairy! A local business doing what is expected of them. Delivering your order of fresh food.

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